MemberCentral

Customer service is important to them and the majority of their clients are within one industry (legal) so they know that space well. They're always making little enhancements as well. 

I have used MemberCentral for 3 years, and I can say it is just getting better with time. The staff at MemberCentral will work closely with your team to identify all yours association's need and leave the system as customized (or not) that you need. System filly integrated with listserver, website and app, all of which were MemberCentral hosted. Customer service is superb. Never had a single poor interaction with anyone on the team. My only hitch is that the reporting system can be tricky to grasp and making adjustments to subscriptions (such as committees) can involve a call to support. Otherwise, I would recommend it to any small to medium sized organization looking for a comprehensive solution.

The AMS integrates the website, event management and of course all of membership information, along with a complex state regulated lawyer referral service we operate for the public. And the info integrates to Quickbooks which keeps our finance person happy. We aren't a huge organization but we are complex with over 50 sections, committees and a division-- most of whom have their own e-communities and listservs. We have no technical IT people on staff but it is simple to operate. We can all make and custom fields, web pages, events, custom reports and pretty much anything we need on an ongoing basis. The support is great and for anything we can't do on our own (or do not want to do) we just hire the Member Central programmers to do it for us. The rates are reasonable and then our staff don't have to do take time to figure it out. We have been on the system for several years (having converted from iMIS) and really can't imagine doing anything else. Are there occasional bumps in the road, yes! Do they get fixed, yes! I can't say I ever saw that with iMIS. Better yet, improvements roll out to fix and improve things that I didn't event realize I wanted. BONUS!