ClubExpress

Been using clubexpress for about 5 years, works very well for us and is easy to setup and maintain without any web programming skills.

cosstomer service alway responds to my qustions.

Great experience from initial set up to current day to day operations they have always been helpful and quick to respond and from an admin perspective our club express website is easy to navigate, features and functions are easy to find and implement. Would recommend especially if you do not have much experience managing a website as it is much easier than I expected.

Club Express has been excellent in nearly every respect.  The web platform is very comprehensive and handles our website, membership database, dues payments, broadcast emails, event notifications, and evreything else we need.  It is also very user friendly.  This has been a godsend for our previosuly dysfunctional organization.  The staff of Club Express has also been extremely nice and easy to reach.  When you have an issue or question, you can call and actually get a real live person to help you right away.  They are doing a great job!

Club Express offers basic services for data management, however, they are not quick to customize the modules and their customer service is spotty. At times, you might get a very helpful person, at other times you will not receive stellar service.

We have used Club Express for years but we are beginning to look at alternatives.

I am the Webmaster for two separate Corvette Clubs in the New Orleans area. I started one site for Northshore Corvette Clus with Club Express about two years ago, after seeing another Corvette club using them. I have just completed building and going live with another, Greater New Orleans Corvette Club, after they observed how great this system really is. It is not just a website, it is a complete management system for any club. Especially one with a large number of members. I also belong to a military association that uses Club Express for their members. I use the same user name and password for all three and it makes it easier to access them.
Best thing that ever happened to me as a Webmaster and Membership Director

This AMS is designed for "clubs", like country clubs, or fraternities, etc. It does have some good functionality, however, there is a lot to be desired in the ease of use category.

My volunteers are generally already retired and haven't been working for several years. I needed a system that was easy peasy, 1-2-3; something that didn't require so many steps to create an event or a service request that you had to have step by step instructions laid out.

This was not it.

The Village model organization is on that is mostly volunteer run and in most cases, starting out this was the only choice we had. We had to learn to deal with its tedious business processes and managing two sets of data (yes, members are in one data set, nonmembers/all others are in another) that ARE NOT CONNECTED! Some Villages have made it work for them, but have sacrificed efficiency.

I do like some of the reporting features and the ability to download in a variety of formats. However, there are some inconsistencies there as well. For example, we have what we call service providers. These are either individuals as volunteers or professionals who are fee-for-service. The reports include a field called "service provider" which is good, but the problem is that you have a first and last name issue in one column. So this requires additional work to separate the two names into separate columns.