iMIS

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iMIS
Customer Service
Ease of Use
Reliability
Customization
My Reviews.

Reviewed by Anonymous on Jan 20, 2025

Customer Service
Ease of Use
Reliability
Customization

The iMIS is the best software I have in my life. it works very fast and accuratly.

My Reviews.

Reviewed by Anonymous on Jan 20, 2025

Customer Service
Ease of Use
Reliability
Customization

The iMIS is the best software I have in my life. it works very fast and accuratly.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

IMIS for small non-profit

Reviewed by Anonymous on Nov 22, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS has worked well for our one-employee non-profit to manage our membership, plan and execute event registration and maintain communications. Their customer service is highly responsive and helpful. With the proper assistance and/or training the site can be highly customized on the database side to assist will all sorts of IQAs, integrations and other features.  The public facing website is easy to edit and maintain.

iMIS is platform that gives you all the tools you need and great training plus support to use those tools

Reviewed by Anonymous on Nov 18, 2024

Customer Service
Ease of Use
Reliability
Customization

The Good:

iMIS is a complete platform to build on with many out the box features. The 3rd party support for iMIS is excellent, with many highly skilled partners to support customers and provide additional features and integrations to the platform. As a data guy, being able to build complex queries using IQAs easily and then use those IQAs to generate reporting based on our data is powerful. Data entry is also made easy with form builder plus.

The Bad:

RiSE, the website building tool, can be a bit of a learning curve and lacks user-friendly design tools.  While Rise works great for advanced users inserting their own HTML/CSS, a drag-and-drop website builder would be excellent for less advanced users.

What requirments iMIS fulfills:

iMIS allows us to manage and bill our membership efficiently, host events, provide a website and self-service member portal and manage our email communications.

iMIS is platform that gives you all the tools you need and great training plus support to use those tools

Reviewed by Anonymous on Nov 18, 2024

Customer Service
Ease of Use
Reliability
Customization

The Good:

iMIS is a complete platform to build on with many out the box features. The 3rd party support for iMIS is excellent, with many highly skilled partners to support customers and provide additional features and integrations to the platform. As a data guy, being able to build complex queries using IQAs easily and then use those IQAs to generate reporting based on our data is powerful. Data entry is also made easy with form builder plus.

The Bad:

RiSE, the website building tool, can be a bit of a learning curve and lacks user-friendly design tools.  While Rise works great for advanced users inserting their own HTML/CSS, a drag-and-drop website builder would be excellent for less advanced users.

What requirments iMIS fulfills:

iMIS allows us to manage and bill our membership efficiently, host events, provide a website and self-service member portal and manage our email communications.

One Stop Shopping for Our Association Needs

Reviewed by Maren Tryon on Nov 15, 2024

Customer Service
Ease of Use
Reliability
Customization

The transition to iMIS has been great. Having the ability to build relationships with your implementation team so that they really understand your needs and can help problem solve has probably been the best part of our experience. They respect the budget we set forward, and while they educate us about how their other products would help, there is no pressure to purchase anything and stay within the parameters you have set. They have been incredible cheerleaders for our organization and staff throughout this process.

The software itself is great. Our organization has been on the hunt for something that really does it all, and I think we have found it with iMIS. We can manage our memberships, sponsorships, conferences, education, and more all in one space and there is no fear that we will outgrow the software as our Association grows.

Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available.

iMIS is helping us to create a ton of efficiencies in our processes that are going to benefit both internal and external members. We have also been able to preserve all of our historical data in the system, which is a huge bonus.

One Stop Shopping for Our Association Needs

Reviewed by Maren Tryon on Nov 15, 2024

Customer Service
Ease of Use
Reliability
Customization

The transition to iMIS has been great. Having the ability to build relationships with your implementation team so that they really understand your needs and can help problem solve has probably been the best part of our experience. They respect the budget we set forward, and while they educate us about how their other products would help, there is no pressure to purchase anything and stay within the parameters you have set. They have been incredible cheerleaders for our organization and staff throughout this process.

The software itself is great. Our organization has been on the hunt for something that really does it all, and I think we have found it with iMIS. We can manage our memberships, sponsorships, conferences, education, and more all in one space and there is no fear that we will outgrow the software as our Association grows.

Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available.

iMIS is helping us to create a ton of efficiencies in our processes that are going to benefit both internal and external members. We have also been able to preserve all of our historical data in the system, which is a huge bonus.

Breaking Free from the Stone Age with iMIS

Reviewed by Mandy Sherwood on Nov 14, 2024

Customer Service
Ease of Use
Reliability
Customization

After using iMIS every day for over 3 years now, it has significantly improved our efficiency and productivity. The out of box package was very easy to implement and integrate with our existing tools. I would recommend it to any organization seeking a versatile and adaptable management tool.

iMIS benefits our organization in the following ways:

Easy to Navigate - The platform is not only easy to navigate but also quite intuitive.  Less tech-savvy users are able to use it with no issues.

Customization - We can tailor the modules for our own needs and use RiSE to formulate queries to produce reports unique to our organization.

Data Extraction - iMIS provides the ability to customize queries to find the exact info we need and not sift through unnecessary data.

Broad Range of Functions - iMIS covers a wide range of useful features - from membership management to case file management to event planning.  

Support - The Customer support team is always ready to respond to an email or jump on a call.  There is a bit of a learning curve when creating queries and producing reports. However, iMIS has an online training center that can assist with all of that as well.

Breaking Free from the Stone Age with iMIS

Reviewed by Mandy Sherwood on Nov 14, 2024

Customer Service
Ease of Use
Reliability
Customization

After using iMIS every day for over 3 years now, it has significantly improved our efficiency and productivity. The out of box package was very easy to implement and integrate with our existing tools. I would recommend it to any organization seeking a versatile and adaptable management tool.

iMIS benefits our organization in the following ways:

Easy to Navigate - The platform is not only easy to navigate but also quite intuitive.  Less tech-savvy users are able to use it with no issues.

Customization - We can tailor the modules for our own needs and use RiSE to formulate queries to produce reports unique to our organization.

Data Extraction - iMIS provides the ability to customize queries to find the exact info we need and not sift through unnecessary data.

Broad Range of Functions - iMIS covers a wide range of useful features - from membership management to case file management to event planning.  

Support - The Customer support team is always ready to respond to an email or jump on a call.  There is a bit of a learning curve when creating queries and producing reports. However, iMIS has an online training center that can assist with all of that as well.

iMIS Elevated our Member Management Experience

Reviewed by Vicky Constantineau on Nov 14, 2024

Customer Service
Ease of Use
Reliability
Customization

Switching to iMIS our previous, less user-friendly system has been transformative.  Although the implementation process was fast-paced to meet our timeline for the renewal cycle, the support from iMIS's service teams made all the difference.  The training resources available for staff have been abundant and iMIS's service teams have been incredibly helpful throughout the transition.

Compared to our old system, the contrast is remarkable - iMIS brings a new level of ease and efficiency, not only for staff but for our members as well.  The platform's user-friendly design streamlines our operations and enhances the member experience significantly, allowing us to focus on engagement and less on troubleshooting.

 

iMIS Elevated our Member Management Experience

Reviewed by Vicky Constantineau on Nov 14, 2024

Customer Service
Ease of Use
Reliability
Customization

Switching to iMIS our previous, less user-friendly system has been transformative.  Although the implementation process was fast-paced to meet our timeline for the renewal cycle, the support from iMIS's service teams made all the difference.  The training resources available for staff have been abundant and iMIS's service teams have been incredibly helpful throughout the transition.

Compared to our old system, the contrast is remarkable - iMIS brings a new level of ease and efficiency, not only for staff but for our members as well.  The platform's user-friendly design streamlines our operations and enhances the member experience significantly, allowing us to focus on engagement and less on troubleshooting.

 

iMIS the Lifesaver for Data Management

Reviewed by Prerna Kohok on Nov 12, 2024

Customer Service
Ease of Use
Reliability
Customization

As a daily user of iMIS, I’ve come to appreciate its extensive features and the impact it’s had on my day-to-day work. iMIS has streamlined much of our data management and reporting processes and streamlining internal procedures, which is critical for our organization since we handle complex membership information and frequently generate detailed reports.

One of the standout features is the ability to customize reports with ease. The report builder is flexible enough to tailor reports to specific metrics, which has been a game-changer. It also supports a range of integrations, which makes data synchronization seamless with other tools we use. I find the user interface clean and relatively intuitive; once you get used to the setup, navigating through modules becomes second nature.

 

Another huge benefit is automation. iMIS automates a lot of routine tasks, like membership renewal notifications and event registration tracking. This has saved hours of manual work every week and has also reduced errors, which were common with manual data entry.

iMIS the Lifesaver for Data Management

Reviewed by Prerna Kohok on Nov 12, 2024

Customer Service
Ease of Use
Reliability
Customization

As a daily user of iMIS, I’ve come to appreciate its extensive features and the impact it’s had on my day-to-day work. iMIS has streamlined much of our data management and reporting processes and streamlining internal procedures, which is critical for our organization since we handle complex membership information and frequently generate detailed reports.

One of the standout features is the ability to customize reports with ease. The report builder is flexible enough to tailor reports to specific metrics, which has been a game-changer. It also supports a range of integrations, which makes data synchronization seamless with other tools we use. I find the user interface clean and relatively intuitive; once you get used to the setup, navigating through modules becomes second nature.

 

Another huge benefit is automation. iMIS automates a lot of routine tasks, like membership renewal notifications and event registration tracking. This has saved hours of manual work every week and has also reduced errors, which were common with manual data entry.

iMIS Review

Reviewed by Jon Tran on Nov 11, 2024

Customer Service
Ease of Use
Reliability
Customization

iMIS has been a game-changer for our organization’s member management and engagement processes. The platform is versatile, with robust CRM capabilities that let us personalize member experiences and streamline event management. Although there is a bit of a learning curve, the efficiency gains and the integration with other tools like our LMS have really made a difference. It’s especially useful for tracking member data, automating renewals, and enhancing communication with targeted messaging. Highly recommend for associations looking to improve their member management workflows!

iMIS Review

Reviewed by Jon Tran on Nov 11, 2024

Customer Service
Ease of Use
Reliability
Customization

iMIS has been a game-changer for our organization’s member management and engagement processes. The platform is versatile, with robust CRM capabilities that let us personalize member experiences and streamline event management. Although there is a bit of a learning curve, the efficiency gains and the integration with other tools like our LMS have really made a difference. It’s especially useful for tracking member data, automating renewals, and enhancing communication with targeted messaging. Highly recommend for associations looking to improve their member management workflows!

Imis Review

Reviewed by Dan Cojocaru on Nov 11, 2024

Customer Service
Ease of Use
Reliability
Customization

I worked with iMIS for 17 years. I started with a minimal desktop version, we had to do a lot of customization that we inhered over the upgrades. Now we are in very difficult situation, we cannot upgrate to cloud version because of these customization.

The certification module is not responding to our needs, so the customization is suppose to continue.

Imis Review

Reviewed by Dan Cojocaru on Nov 11, 2024

Customer Service
Ease of Use
Reliability
Customization

I worked with iMIS for 17 years. I started with a minimal desktop version, we had to do a lot of customization that we inhered over the upgrades. Now we are in very difficult situation, we cannot upgrate to cloud version because of these customization.

The certification module is not responding to our needs, so the customization is suppose to continue.

Unreliable

Reviewed by Hollie on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by Hollie on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by Hollie Venable on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by Venable on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by Hollie Venable on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

Unreliable

Reviewed by Venable on Jul 17, 2024

Customer Service
Ease of Use
Reliability
Customization

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.

iMIS - How did we manage before

Reviewed by Gary More on Jul 12, 2024

Customer Service
Ease of Use
Reliability
Customization

We have been using iMIS as our CRM for nearly 4 years now. Although we were forced into the move, as our previous CRM provider was ending support of their product. The move to iMIS, after an extensive comparison search, was the best thing we could have done. It was a mammoth project which we only had 3 months from contracts being signed to go live, using Connect Systems to aid our in-house team to develop and customise iMIS, the project went smoothly, on-time and on budget.

iMIS has revolutionised our booking process which was entirely manual, donor tracking and reporting is now easier than ever and the learning portal means all of our staff site users have access to all the online training they will need. 

In the years we've been using iMIS we have never doubted the system and continued to develop it to great meet our needs. We can't recommend it enough.

iMIS - How did we manage before

Reviewed by Gary More on Jul 12, 2024

Customer Service
Ease of Use
Reliability
Customization

We have been using iMIS as our CRM for nearly 4 years now. Although we were forced into the move, as our previous CRM provider was ending support of their product. The move to iMIS, after an extensive comparison search, was the best thing we could have done. It was a mammoth project which we only had 3 months from contracts being signed to go live, using Connect Systems to aid our in-house team to develop and customise iMIS, the project went smoothly, on-time and on budget.

iMIS has revolutionised our booking process which was entirely manual, donor tracking and reporting is now easier than ever and the learning portal means all of our staff site users have access to all the online training they will need. 

In the years we've been using iMIS we have never doubted the system and continued to develop it to great meet our needs. We can't recommend it enough.

IMIS EMS Review

Reviewed by Nikki McIntyre on Jul 11, 2024

Customer Service
Ease of Use
Reliability
Customization

We went live with IMIS EMS about a couple of years ago. For the most part, it has been successful for us, but there are exceptions. The plus side is the ease of use for both the Events and RiSE platforms. The ability to manage content for our website within the platform is very helpful and edits and additions can quickly be made within the platform itself. 
The downside is the communities platform. It’s very basic and there are known defects. 

IMIS EMS Review

Reviewed by Nikki McIntyre on Jul 11, 2024

Customer Service
Ease of Use
Reliability
Customization

We went live with IMIS EMS about a couple of years ago. For the most part, it has been successful for us, but there are exceptions. The plus side is the ease of use for both the Events and RiSE platforms. The ability to manage content for our website within the platform is very helpful and edits and additions can quickly be made within the platform itself. 
The downside is the communities platform. It’s very basic and there are known defects. 

Regular Updates and New Features

Reviewed by Anonymous on Jul 11, 2024

Customer Service
Ease of Use
Reliability
Customization

What I love most about iMIS is their regular updates and new features.

I  highly recommend iMIS software to other associations and non-profit organizations looking for a comprehensive and flexible management solution.  The software's capabilities and the efficiencies it brings to our operations make it a worthwhile investment.

Regular Updates and New Features

Reviewed by Anonymous on Jul 11, 2024

Customer Service
Ease of Use
Reliability
Customization

What I love most about iMIS is their regular updates and new features.

I  highly recommend iMIS software to other associations and non-profit organizations looking for a comprehensive and flexible management solution.  The software's capabilities and the efficiencies it brings to our operations make it a worthwhile investment.

iMIS EMS Review

Reviewed by Anonymous on May 29, 2024

Customer Service
Ease of Use
Reliability
Customization

Our association has been with ASI over 20 years, so we've grown with them from using iMIS Desktop to now using iMIS EMS. It has changed and evolved with the times. The product is quite expensive and personally, it can be very difficult to navigate if you're a first-time user. I do like the fact that you can manage the website through the RiSE platform, and its ease of use is a plus! I did find that there are a few EMS systems which require you to use a 3rd party to manage the website, and this can be costly especially if you're considering moving to another AMS system. The Events platform is also fairly easy to use, and this is important considering we offer so many educational offerings both classroom and webinars. 

IQAs can be difficult to learn and use especially if you are a beginner. However, with your EMS subscription, there is a learning platform to fall back on, and it's helpful if you quickly need to learn or review how to do something

iMIS EMS Review

Reviewed by Anonymous on May 29, 2024

Customer Service
Ease of Use
Reliability
Customization

Our association has been with ASI over 20 years, so we've grown with them from using iMIS Desktop to now using iMIS EMS. It has changed and evolved with the times. The product is quite expensive and personally, it can be very difficult to navigate if you're a first-time user. I do like the fact that you can manage the website through the RiSE platform, and its ease of use is a plus! I did find that there are a few EMS systems which require you to use a 3rd party to manage the website, and this can be costly especially if you're considering moving to another AMS system. The Events platform is also fairly easy to use, and this is important considering we offer so many educational offerings both classroom and webinars. 

IQAs can be difficult to learn and use especially if you are a beginner. However, with your EMS subscription, there is a learning platform to fall back on, and it's helpful if you quickly need to learn or review how to do something

ACRM Staff Review

Reviewed by Evie Thompson on May 28, 2024

Customer Service
Ease of Use
Reliability
Customization

iMIS is a great tool if you're looking for a membership system and/or registration system for an event. Track member involvement, process payments and message groups based on the members selections all within one platform. 

ACRM Staff Review

Reviewed by Evie Thompson on May 28, 2024

Customer Service
Ease of Use
Reliability
Customization

iMIS is a great tool if you're looking for a membership system and/or registration system for an event. Track member involvement, process payments and message groups based on the members selections all within one platform. 

Great Product and Service

Reviewed by Carlos Maury on May 10, 2024

Customer Service
Ease of Use
Reliability
Customization

We implemented iMIS, while at the same time, changed our website face. The staff with ASI made this implementation easy. We continue to have an incredible partnership and have changed our membership processes in a very efficient way. 

Great Product and Service

Reviewed by Carlos Maury on May 10, 2024

Customer Service
Ease of Use
Reliability
Customization

We implemented iMIS, while at the same time, changed our website face. The staff with ASI made this implementation easy. We continue to have an incredible partnership and have changed our membership processes in a very efficient way. 

iMIS pros and cons

Reviewed by Kurt Hoffman on May 9, 2024

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over a decade.  In my role as Director of IT I have I have had to deal with using the front end and also supporting the back end.  My experience has been with various versions of iMIS, from 17 (just desktop) to 20 (desktop/wen hybrid) to EMS (which we are in the process of deploying as of now - May 2024)

iMIS is a very feature rich product.  Especially once it moved to the desktop/web hybrid model  It contains all the functionality an association needs, from member engagement and tracking to retail to event management to accounting.

iMIS is a modular system, which allows for a great deal of customization.  With the older versions a strong knowledge of SQL was a great benefit, as that and tools like Access were the best method for querying the data.  All that changed as iMIS developed a very robust tool for querying (called IQA).  In the EMS version IQAs are the only way to query data (though there is now a product from a separate vendor that allows for a great deal of SQL style work), and this has pluses and minuses.  On the plus side, it is very easy to create and modify queries and use them to build dynamic web content (something that was far harder with SQL).  On the downside, IQA can be a confusing tool to learm (especially if you are used to using SQL, as IQAs do not always utilize table names that are immediately recognizable, and examples that ASI creates are predicated on an ot of the box installation, which means that any customization that was done to the 'desktop' version is harder to find in the IQA tool.

One truly great facet of the product is a very powerful web tool that makes constructing websites that integrates well with member records and utilizes a robust permissions-based constraint on who can view and utilize web content..

iMIS also features a feature laden accounting module that can be integrated into Sage (and other products).  As we are in the process of doing so I cannot speak yet as to how well that has worked out.

There is one main drawback to iMIS - it is expensive.  That is to say it is more expensive than several other AMS products that I have looked at.  In its defense, iMIS does have more and better features than many other AMS systems.  But iMIS is still a very large portion of our annual budget,

iMIS pros and cons

Reviewed by Kurt Hoffman on May 9, 2024

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over a decade.  In my role as Director of IT I have I have had to deal with using the front end and also supporting the back end.  My experience has been with various versions of iMIS, from 17 (just desktop) to 20 (desktop/wen hybrid) to EMS (which we are in the process of deploying as of now - May 2024)

iMIS is a very feature rich product.  Especially once it moved to the desktop/web hybrid model  It contains all the functionality an association needs, from member engagement and tracking to retail to event management to accounting.

iMIS is a modular system, which allows for a great deal of customization.  With the older versions a strong knowledge of SQL was a great benefit, as that and tools like Access were the best method for querying the data.  All that changed as iMIS developed a very robust tool for querying (called IQA).  In the EMS version IQAs are the only way to query data (though there is now a product from a separate vendor that allows for a great deal of SQL style work), and this has pluses and minuses.  On the plus side, it is very easy to create and modify queries and use them to build dynamic web content (something that was far harder with SQL).  On the downside, IQA can be a confusing tool to learm (especially if you are used to using SQL, as IQAs do not always utilize table names that are immediately recognizable, and examples that ASI creates are predicated on an ot of the box installation, which means that any customization that was done to the 'desktop' version is harder to find in the IQA tool.

One truly great facet of the product is a very powerful web tool that makes constructing websites that integrates well with member records and utilizes a robust permissions-based constraint on who can view and utilize web content..

iMIS also features a feature laden accounting module that can be integrated into Sage (and other products).  As we are in the process of doing so I cannot speak yet as to how well that has worked out.

There is one main drawback to iMIS - it is expensive.  That is to say it is more expensive than several other AMS products that I have looked at.  In its defense, iMIS does have more and better features than many other AMS systems.  But iMIS is still a very large portion of our annual budget,

iMIS Review Prod and Cos

Reviewed by Jon Tran on May 9, 2024

Customer Service
Ease of Use
Reliability
Customization

The Pros:

- It's easy to create and generate a web page with supported iPARTS

- The Support team provides quick and helpful responses

 

The Cos:

- It's hard to add custom codes  or adjust the out of box iparts

- The page loading speed is relatively slow compared to other SASS applications.

iMIS Review Prod and Cos

Reviewed by Jon Tran on May 9, 2024

Customer Service
Ease of Use
Reliability
Customization

The Pros:

- It's easy to create and generate a web page with supported iPARTS

- The Support team provides quick and helpful responses

 

The Cos:

- It's hard to add custom codes  or adjust the out of box iparts

- The page loading speed is relatively slow compared to other SASS applications.

A great system for membership organisations

Reviewed by Anonymous on Mar 1, 2024

Customer Service
Ease of Use
Reliability
Customization

Using iMIS has been a positive experience for our organisation and has made things a lot more efficient compared to before. Now, all of our data - membership information, CPD, training and events - are in the one system and can easily be reviewed, analysed and retrieved. Previously we had data for different parts of the business in different places, and extracting this data was time consuming and inefficient. iMIS is very powerful and there is a lot of potential within the system to automate workflows, extract meaningful data and generally improve the experience for both staff users as well as members and other customers.

A great system for membership organisations

Reviewed by Anonymous on Mar 1, 2024

Customer Service
Ease of Use
Reliability
Customization

Using iMIS has been a positive experience for our organisation and has made things a lot more efficient compared to before. Now, all of our data - membership information, CPD, training and events - are in the one system and can easily be reviewed, analysed and retrieved. Previously we had data for different parts of the business in different places, and extracting this data was time consuming and inefficient. iMIS is very powerful and there is a lot of potential within the system to automate workflows, extract meaningful data and generally improve the experience for both staff users as well as members and other customers.

Transforming Organizational Efficiency and Member Experience with iMIS EMS: A 3-Year Journey

Reviewed by Anonymous on Feb 27, 2024

Customer Service
Ease of Use
Reliability
Customization

As we reflect on our three-year journey with iMIS EMS, it's hard to encapsulate the transformative impact it has had on our organization in a few words. From streamlining our operational processes to elevating our members' digital experiences, iMIS EMS has been a cornerstone in our journey towards organizational excellence.

Enhanced Operational Efficiency

Before implementing iMIS EMS, our processes were cumbersome and very manual, leading to inefficiencies and a lag in response times. The transition to iMIS EMS marked a turning point. Its robust features and intuitive interface allowed for seamless process automation, data management, and reporting. The difference was night and day; tasks that once took hours were reduced to minutes, enabling our teams to focus on strategic initiatives rather than getting bogged down by administrative overhead.

Elevated Member Experience

The true value of iMIS EMS, however, extends beyond operational efficiencies. Our members have always been at the heart of what we do, and iMIS EMS has enabled us to provide them with an unparalleled digital experience. From personalized interactions to streamlined access to our services and resources, our members have noticed and appreciated the difference. The feedback has been very positive, with many highlighting the ease of use and the enhanced engagement they've experienced.

A Partnership for Success

What sets iMIS EMS apart is not just its technological capabilities but the support and partnership that comes with it. The team behind iMIS EMS has been with us every step of the way, ensuring that we maximize the software's potential to meet our unique needs. Their responsiveness and commitment to our success have been evident, making our journey with iMIS EMS not just about a product, but about a partnership.

Looking Forward

Looking forward to the future, we are thrilled with the possibilities that iMIS EMS offers. With regular updates and new features being added, it seems like we have only just begun to explore what we can accomplish. Our experience with iMIS EMS has been incredibly transformative, and we are excited for the ongoing growth and success that this partnership will bring. Also to add, the integration of iMIS with third-party systems (just to name a few Mailchimp, Webscribble, etc)  is limitless.

Thank you!

Transforming Organizational Efficiency and Member Experience with iMIS EMS: A 3-Year Journey

Reviewed by Anonymous on Feb 27, 2024

Customer Service
Ease of Use
Reliability
Customization

As we reflect on our three-year journey with iMIS EMS, it's hard to encapsulate the transformative impact it has had on our organization in a few words. From streamlining our operational processes to elevating our members' digital experiences, iMIS EMS has been a cornerstone in our journey towards organizational excellence.

Enhanced Operational Efficiency

Before implementing iMIS EMS, our processes were cumbersome and very manual, leading to inefficiencies and a lag in response times. The transition to iMIS EMS marked a turning point. Its robust features and intuitive interface allowed for seamless process automation, data management, and reporting. The difference was night and day; tasks that once took hours were reduced to minutes, enabling our teams to focus on strategic initiatives rather than getting bogged down by administrative overhead.

Elevated Member Experience

The true value of iMIS EMS, however, extends beyond operational efficiencies. Our members have always been at the heart of what we do, and iMIS EMS has enabled us to provide them with an unparalleled digital experience. From personalized interactions to streamlined access to our services and resources, our members have noticed and appreciated the difference. The feedback has been very positive, with many highlighting the ease of use and the enhanced engagement they've experienced.

A Partnership for Success

What sets iMIS EMS apart is not just its technological capabilities but the support and partnership that comes with it. The team behind iMIS EMS has been with us every step of the way, ensuring that we maximize the software's potential to meet our unique needs. Their responsiveness and commitment to our success have been evident, making our journey with iMIS EMS not just about a product, but about a partnership.

Looking Forward

Looking forward to the future, we are thrilled with the possibilities that iMIS EMS offers. With regular updates and new features being added, it seems like we have only just begun to explore what we can accomplish. Our experience with iMIS EMS has been incredibly transformative, and we are excited for the ongoing growth and success that this partnership will bring. Also to add, the integration of iMIS with third-party systems (just to name a few Mailchimp, Webscribble, etc)  is limitless.

Thank you!

IMIS for Associations

Reviewed by Janet Pace on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS is a high level SAAS licensed product that takes a dedicated administrator, training and maintenance. You will be impressed with the capabilities, and future solutions. This is not a simple out of the box solution and requires planning, implementation, onboarding. There is a wonderful international users group in addition to the excellent online video training and documentation. It's a well-run system and solution that receives regular updates and maintenance.

IMIS for Associations

Reviewed by Janet Pace on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

IMIS is a high level SAAS licensed product that takes a dedicated administrator, training and maintenance. You will be impressed with the capabilities, and future solutions. This is not a simple out of the box solution and requires planning, implementation, onboarding. There is a wonderful international users group in addition to the excellent online video training and documentation. It's a well-run system and solution that receives regular updates and maintenance.

Still Great Software

Reviewed by Gregory Osting on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by Gregory Osting on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by Gregory on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by Osting on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by Osting on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Still Great Software

Reviewed by Gregory on Feb 26, 2024

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Highly customisable and robust system for member-based organisations

Reviewed by Anonymous on Oct 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS has a lot of power and potential, covering many of our needs as a member-based NFP organisation. It is very customisable, so when set up well it can be readily customised to the needs of an organisation to integrate with their systems and workflows.

One of the biggest advantages for us is the ability to access and report on any level of data within iMIS, which has made it much easier for us to access the specific data we need for various regular reports. With an investment of time and effort to setup the queries, etc to access the specific data we need, we have saved a lot of time in the long run.

With the many advanced features and high level of customisability, there is a lot of work required to get it setup to suit the organisation specifics, and much of this requires ongoing changes as we have gotten used to the system. While this is also a great thing, it would be a lot more difficult without someone on our team that both understands our needs and is able to implement and develop our setup to match those needs. The marketing email creation and editor is limited and needs improvement.

Powerful software that takes care of more than memberships

Reviewed by Mary Felton on Sep 25, 2023

Customer Service
Ease of Use
Reliability
Customization

We have been using iMIS for three years. We began simply and now are starting to make the most of all the functionality that we have.  It is exciting and satisfying to continually improve what we do and have the system in place that lets us do that. We can work on each of our requirements and continue to build on the data we have within a system that also is updated and improved regularly. We appreciate the flexibility within the system and the ability to create what suits us best. We keep track of our members and try to offer them the best information we can as we learn more about them. Our system also keeps the data for the all the contacts we support and we are just completing a second instance of iMIS which we have implemented state-wide that allows us to administer and pay emergency funds as provided by the state goverment. 

Powerful software that takes care of more than memberships

Reviewed by Mary Felton on Sep 25, 2023

Customer Service
Ease of Use
Reliability
Customization

We have been using iMIS for three years. We began simply and now are starting to make the most of all the functionality that we have.  It is exciting and satisfying to continually improve what we do and have the system in place that lets us do that. We can work on each of our requirements and continue to build on the data we have within a system that also is updated and improved regularly. We appreciate the flexibility within the system and the ability to create what suits us best. We keep track of our members and try to offer them the best information we can as we learn more about them. Our system also keeps the data for the all the contacts we support and we are just completing a second instance of iMIS which we have implemented state-wide that allows us to administer and pay emergency funds as provided by the state goverment. 

Rock Solid

Reviewed by Gregory Osting on Sep 25, 2023

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Rock Solid

Reviewed by Gregory Osting on Sep 25, 2023

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After over a year of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

IMIS Works well for Us

Reviewed by Randall Marshall on Sep 22, 2023

Customer Service
Ease of Use
Reliability
Customization

We just upgraded to the on-premise version of the software.  While the transition has been pretty good, we would like to have more guidance as it relates to maintenance and administration of the product.  Users have commented that the new version flows and looks better than the desktop version.

IMIS Works well for Us

Reviewed by Randall Marshall on Sep 22, 2023

Customer Service
Ease of Use
Reliability
Customization

We just upgraded to the on-premise version of the software.  While the transition has been pretty good, we would like to have more guidance as it relates to maintenance and administration of the product.  Users have commented that the new version flows and looks better than the desktop version.

iMIS for Database Capture

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

Our organization has many uses for iMIS, I handle all the actual data being tracked in the system.  It is very easy to create new fields and showcase them in the order that flows best for your look.  As the Membership Coordinator in my organization, I have to manage the the day-to-day aspects of keeping the data base accurate. I don't want to hop around from page to page just to update the data so I was able to have all the data appear on one panel so updating or modifying data is very easy.  As upper management doesn't have time to create reports, I have provided multiple IQA's for them to quickly review data queries to sho: how many overall members, how many representing companies, what membership types have the most numbers, who is on a committee. 

My co-workers are website content and event heavy, I can not really speak to these features as I don't work within them and couldn't give them justice, but I do run the reports for tracking attendees and revenue or our events.

These reports, while at first were daunting, they are simple to learn and create.  I would recommend this product to any membership based organization.

iMIS for Database Capture

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

Our organization has many uses for iMIS, I handle all the actual data being tracked in the system.  It is very easy to create new fields and showcase them in the order that flows best for your look.  As the Membership Coordinator in my organization, I have to manage the the day-to-day aspects of keeping the data base accurate. I don't want to hop around from page to page just to update the data so I was able to have all the data appear on one panel so updating or modifying data is very easy.  As upper management doesn't have time to create reports, I have provided multiple IQA's for them to quickly review data queries to sho: how many overall members, how many representing companies, what membership types have the most numbers, who is on a committee. 

My co-workers are website content and event heavy, I can not really speak to these features as I don't work within them and couldn't give them justice, but I do run the reports for tracking attendees and revenue or our events.

These reports, while at first were daunting, they are simple to learn and create.  I would recommend this product to any membership based organization.

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

IMIS Review

Reviewed by Anonymous on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

I think overall, it is an okay software to use. There are bugs that need to be fixed and not too tech savvy for certain uses. I think it is great for data entry and tracking, could use a little more updating when using it for content creation and marketing. 

User friendly

Reviewed by Mischka Yates on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

Implemented iMIS 100 professional in 2019 in-house with very little experience in under 6 months. While it was a very stressful implementation in such a short time frame, imis support at the time was very helpful.

The dashboards are great with clear, helpful data and are fully customise-able. Since implementation customer support is not as readily available/supportive but get back to you within a day or two depending on the urgency.

User friendly

Reviewed by Mischka Yates on Sep 19, 2023

Customer Service
Ease of Use
Reliability
Customization

Implemented iMIS 100 professional in 2019 in-house with very little experience in under 6 months. While it was a very stressful implementation in such a short time frame, imis support at the time was very helpful.

The dashboards are great with clear, helpful data and are fully customise-able. Since implementation customer support is not as readily available/supportive but get back to you within a day or two depending on the urgency.

IMIS is an exceptional association management system that packs a powerful punch!

Reviewed by Beth Benson on Sep 18, 2023

Customer Service
Ease of Use
Reliability
Customization

Designed for the busy association manager, it offers a user-friendly interface that allows seamless management for our 500 members. With IMIS, you can effortlessly communicate, market, and run events, all while ensuring efficient data management. What sets IMIS apart is its adaptability, allowing customization to meet the unique needs of each individual association. Say goodbye to one-size-fits-all solutions and embrace the flexibility and control that IMIS brings to the table. It's time to take your association management to new heights with IMIS!

IMIS is an exceptional association management system that packs a powerful punch!

Reviewed by Beth Benson on Sep 18, 2023

Customer Service
Ease of Use
Reliability
Customization

Designed for the busy association manager, it offers a user-friendly interface that allows seamless management for our 500 members. With IMIS, you can effortlessly communicate, market, and run events, all while ensuring efficient data management. What sets IMIS apart is its adaptability, allowing customization to meet the unique needs of each individual association. Say goodbye to one-size-fits-all solutions and embrace the flexibility and control that IMIS brings to the table. It's time to take your association management to new heights with IMIS!

A great AMS

Reviewed by Anonymous on Sep 14, 2023

Customer Service
Ease of Use
Reliability
Customization

This is a great AMS that can always fulfil your needs, whether they are pulling reports or finding users, I always have my problems solved with iMIS.

A great AMS

Reviewed by Anonymous on Sep 14, 2023

Customer Service
Ease of Use
Reliability
Customization

This is a great AMS that can always fulfil your needs, whether they are pulling reports or finding users, I always have my problems solved with iMIS.

Setup our website using iMIS

Reviewed by Nawal Jabbour on Sep 14, 2023

Customer Service
Ease of Use
Reliability
Customization

it has been a long journey to setup the website using iMIS.

we just sart to see some results, it could have been better if we had the money to spend.

I could see that iMIS offer lots of features that i would like to use.

Setup our website using iMIS

Reviewed by Nawal Jabbour on Sep 14, 2023

Customer Service
Ease of Use
Reliability
Customization

it has been a long journey to setup the website using iMIS.

we just sart to see some results, it could have been better if we had the money to spend.

I could see that iMIS offer lots of features that i would like to use.

IMIS Review-Nathan Slovin

Reviewed by Taz Gomba on Sep 13, 2023

Customer Service
Ease of Use
Reliability
Customization

Always delivers when we need service, is knowledgeable, and works professionally all the time. 

IMIS Review-Nathan Slovin

Reviewed by Taz Gomba on Sep 13, 2023

Customer Service
Ease of Use
Reliability
Customization

Always delivers when we need service, is knowledgeable, and works professionally all the time. 

IMIS Review

Reviewed by Anonymous on Jul 6, 2023

Customer Service
Ease of Use
Reliability
Customization

IMIS works well for us.  We use it for association management.

IMIS Review

Reviewed by Anonymous on Jul 6, 2023

Customer Service
Ease of Use
Reliability
Customization

IMIS works well for us.  We use it for association management.

iMIS - Truthful Feedback

Reviewed by Anonymous on Jun 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS makes managing so many different things at once an easy task. From processing payments, compiling event registrations and registrant information, I would highly recommend using iMIS for your needs.

iMIS - Truthful Feedback

Reviewed by Anonymous on Jun 27, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS makes managing so many different things at once an easy task. From processing payments, compiling event registrations and registrant information, I would highly recommend using iMIS for your needs.

Association Management Solution with plenty of customisation options

Reviewed by Anonymous on Jun 23, 2023

Customer Service
Ease of Use
Reliability
Customization

We have been an IMIS user for 4 years and have found major cost/time savings in utilsing this platform.  Backend customisation and learning subscription is ideal for bespoking your site to your membership needs and supporting events/webinars.  As a single user, I can manage all elements of membership management, renewals, events and the conference and communications/marketing with this platform.  Real time dashboards are brilliant for quick review and reporting. Would highly recommend.

 

Association Management Solution with plenty of customisation options

Reviewed by Anonymous on Jun 23, 2023

Customer Service
Ease of Use
Reliability
Customization

We have been an IMIS user for 4 years and have found major cost/time savings in utilsing this platform.  Backend customisation and learning subscription is ideal for bespoking your site to your membership needs and supporting events/webinars.  As a single user, I can manage all elements of membership management, renewals, events and the conference and communications/marketing with this platform.  Real time dashboards are brilliant for quick review and reporting. Would highly recommend.

 

iMIS for Multi-Organizations

Reviewed by Joy Spillers on Jun 21, 2023

Customer Service
Ease of Use
Reliability
Customization

My organization uses iMIS to manage multiple associations.  We have customized functionality to make iMIS work for us.  With the new cloud/on-prem version of Enterprise, there are work-arounds that have to be used to allow for our business rules.  The ease of use is greatly improved from the old desktop functionality.  Most tasks can be completed in much less time.  The developers seem to be making great strides in functionality for many types of organizations.

iMIS for Multi-Organizations

Reviewed by Joy Spillers on Jun 21, 2023

Customer Service
Ease of Use
Reliability
Customization

My organization uses iMIS to manage multiple associations.  We have customized functionality to make iMIS work for us.  With the new cloud/on-prem version of Enterprise, there are work-arounds that have to be used to allow for our business rules.  The ease of use is greatly improved from the old desktop functionality.  Most tasks can be completed in much less time.  The developers seem to be making great strides in functionality for many types of organizations.

Seven years with IMIS

Reviewed by Anonymous on Jun 21, 2023

Customer Service
Ease of Use
Reliability
Customization

As a membership organization, we specialize in hosting professional development events for our valued clients. Our choice of software, IMIS, has proven to be an excellent fit for our requirements, offering comprehensive solutions tailored to non-profit associations. Recently, we have transitioned to the latest version of IMIS, known as IMIS EMS.

The integration of IMIS into our operations has been seamless, enabling us to effortlessly gather a wide range of information and data. Previously, this task would have necessitated pulling multiple reports from various sources. However, thanks to iMIS, this process has been streamlined and simplified. Once you grasp the platform's advanced capabilities and user-friendly interface, it becomes apparent that no other software can compare to the power and efficiency of iMIS.

Among the standout features of iMIS are its IQA (Intelligent Query Architect), IMIS Reports Writer, and IMIS forms. These tools have become my personal favorites, providing us with robust reporting capabilities, customizable forms, and the ability to extract valuable insights from our data. Furthermore, iMIS offers a robust API that empowers us to create custom integrations and automate processes in accordance with the specific needs of our organization.

In summary, IMIS has proven itself to be an indispensable asset to our membership organization. Its comprehensive functionality, user-friendly interface, and flexible API make it the software of choice for us, leaving little desire to return to any other platform.

Seven years with IMIS

Reviewed by Anonymous on Jun 21, 2023

Customer Service
Ease of Use
Reliability
Customization

As a membership organization, we specialize in hosting professional development events for our valued clients. Our choice of software, IMIS, has proven to be an excellent fit for our requirements, offering comprehensive solutions tailored to non-profit associations. Recently, we have transitioned to the latest version of IMIS, known as IMIS EMS.

The integration of IMIS into our operations has been seamless, enabling us to effortlessly gather a wide range of information and data. Previously, this task would have necessitated pulling multiple reports from various sources. However, thanks to iMIS, this process has been streamlined and simplified. Once you grasp the platform's advanced capabilities and user-friendly interface, it becomes apparent that no other software can compare to the power and efficiency of iMIS.

Among the standout features of iMIS are its IQA (Intelligent Query Architect), IMIS Reports Writer, and IMIS forms. These tools have become my personal favorites, providing us with robust reporting capabilities, customizable forms, and the ability to extract valuable insights from our data. Furthermore, iMIS offers a robust API that empowers us to create custom integrations and automate processes in accordance with the specific needs of our organization.

In summary, IMIS has proven itself to be an indispensable asset to our membership organization. Its comprehensive functionality, user-friendly interface, and flexible API make it the software of choice for us, leaving little desire to return to any other platform.

IMIS has been a game changer

Reviewed by Trudy Figueroa on Jun 20, 2023

Customer Service
Ease of Use
Reliability
Customization

Christian Schools Australia researched a number of options when looking to implement an AMS in 2020, ultimately we went with IMIS and this has been a great addition to our organisation. Prior to that data was managed in spreadsheets - now we have a single source of truth.  We worked with great implementation partners, Causeis and that was a great decision.  Three years in we manage 99% of our IMIS use within our own team and only occasionaly need additional support or when adding additional features. 

There are lots of great tools that integrate with IMIS that have meant we can also tie in systems such as Mailchimp for our communications and IMIS is constantly being updated. Overall we are very happy with our decision.

Trudy Figueroa

Executive Officer - Operations

Christian Schools Australia 

IMIS has been a game changer

Reviewed by Trudy Figueroa on Jun 20, 2023

Customer Service
Ease of Use
Reliability
Customization

Christian Schools Australia researched a number of options when looking to implement an AMS in 2020, ultimately we went with IMIS and this has been a great addition to our organisation. Prior to that data was managed in spreadsheets - now we have a single source of truth.  We worked with great implementation partners, Causeis and that was a great decision.  Three years in we manage 99% of our IMIS use within our own team and only occasionaly need additional support or when adding additional features. 

There are lots of great tools that integrate with IMIS that have meant we can also tie in systems such as Mailchimp for our communications and IMIS is constantly being updated. Overall we are very happy with our decision.

Trudy Figueroa

Executive Officer - Operations

Christian Schools Australia 

Great software that does lots of things for an association

Reviewed by Anonymous on Jun 20, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS does it all! It collects our member data, processes payments, houses our website, generate reports, communicates with members, hosts evets, and everything else in between. It's a great way to have all our data stored in one place and we can find out as much about our member as possible. Lots of different applications integrate with iMIS so it helps to transfer data back and forth and iMIS becomes the single source of truth. It's a bit of learning curve in the beginning, but once you get over it, it's straightforward to use. The customer service has been phenomenal and the support pages are very helpful.

Great software that does lots of things for an association

Reviewed by Anonymous on Jun 20, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS does it all! It collects our member data, processes payments, houses our website, generate reports, communicates with members, hosts evets, and everything else in between. It's a great way to have all our data stored in one place and we can find out as much about our member as possible. Lots of different applications integrate with iMIS so it helps to transfer data back and forth and iMIS becomes the single source of truth. It's a bit of learning curve in the beginning, but once you get over it, it's straightforward to use. The customer service has been phenomenal and the support pages are very helpful.

IMIS Review

Reviewed by Randall Marshall on Apr 2, 2023

Customer Service
Ease of Use
Reliability
Customization

We use IMIS to maintain 10 plus associations and the current product works well for our needs.  We have had our our shares of issues when it comes to managing multiple associations in one organization.  But overall, it works for us.  We are in the process of upgrading and that process has been bumpy do to the product being on-premise.

IMIS Review

Reviewed by Randall Marshall on Apr 2, 2023

Customer Service
Ease of Use
Reliability
Customization

We use IMIS to maintain 10 plus associations and the current product works well for our needs.  We have had our our shares of issues when it comes to managing multiple associations in one organization.  But overall, it works for us.  We are in the process of upgrading and that process has been bumpy do to the product being on-premise.

iMIS is constantly improving!

Reviewed by Tamara Randolph on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Tamara Randolph on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Hedy Randolph on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Hedy Ross on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Hedy Ross on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Tamara Ross on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Tamara Ross on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

iMIS is constantly improving!

Reviewed by Hedy Randolph on Mar 24, 2023

Customer Service
Ease of Use
Reliability
Customization

We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017

Imis allows a single source of truth for our orgs

Reviewed by Kyle Nguyen on Mar 23, 2023

Customer Service
Ease of Use
Reliability
Customization

IMIS has allowed us to centralize our knowledge gathering within a scalable platform, allowing for all our business units to function off a single source of truth.

Integrations with secondary data source providers are constantly being developed, however often come at additional licensing costs/fees. If the platform supported webhooks it would allow us a truly integrated solution.

Imis allows a single source of truth for our orgs

Reviewed by Kyle Nguyen on Mar 23, 2023

Customer Service
Ease of Use
Reliability
Customization

IMIS has allowed us to centralize our knowledge gathering within a scalable platform, allowing for all our business units to function off a single source of truth.

Integrations with secondary data source providers are constantly being developed, however often come at additional licensing costs/fees. If the platform supported webhooks it would allow us a truly integrated solution.

Awesome software for membership and events

Reviewed by Laura Aliaga on Mar 22, 2023

Customer Service
Ease of Use
Reliability
Customization

It's very user-friendly and consistently tries to improve the user's experience with outreach, as provides a vast learning section with training modules for newcomers. It combines our membership and conference registration information with a single sign-on, and makes for easy exporting to external sites. I also like the store feature for our products. We're in the process of also integrating Open Water to allow for abstract submissions as well. My one complaint is not being able to delete contacts when they are no longer relevant. It would be nice to be able to just delete defunct contacts instead of duplicating them

Awesome software for membership and events

Reviewed by Laura Aliaga on Mar 22, 2023

Customer Service
Ease of Use
Reliability
Customization

It's very user-friendly and consistently tries to improve the user's experience with outreach, as provides a vast learning section with training modules for newcomers. It combines our membership and conference registration information with a single sign-on, and makes for easy exporting to external sites. I also like the store feature for our products. We're in the process of also integrating Open Water to allow for abstract submissions as well. My one complaint is not being able to delete contacts when they are no longer relevant. It would be nice to be able to just delete defunct contacts instead of duplicating them

Two Years Using iMIS

Reviewed by Anonymous on Mar 20, 2023

Customer Service
Ease of Use
Reliability
Customization

I enjoy hat iMIS is a multi functional platform. The capabilities are amazing and to be able to perform so many different tasks and functions within one system is ideal for our organization and membership.

Two Years Using iMIS

Reviewed by Anonymous on Mar 20, 2023

Customer Service
Ease of Use
Reliability
Customization

I enjoy hat iMIS is a multi functional platform. The capabilities are amazing and to be able to perform so many different tasks and functions within one system is ideal for our organization and membership.

Great for those who have some I.T. savvy

Reviewed by Mark Fotheringham on Mar 17, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS is great so long as you understand the workings of databases and are comfortable with website work. You need a bit of I.T. savvy to bend it to your will. But with that expertise, iMIS can handle just about anything you want it to do. Complex dues structures can be handled, including a multitude of member types, chapters, categories, and voluntary contributions, subscriptions, etc. 

Great for those who have some I.T. savvy

Reviewed by Mark Fotheringham on Mar 17, 2023

Customer Service
Ease of Use
Reliability
Customization

iMIS is great so long as you understand the workings of databases and are comfortable with website work. You need a bit of I.T. savvy to bend it to your will. But with that expertise, iMIS can handle just about anything you want it to do. Complex dues structures can be handled, including a multitude of member types, chapters, categories, and voluntary contributions, subscriptions, etc. 

An Honest iMIS review

Reviewed by Anonymous on Mar 17, 2023

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS at my association for the past two years. I love how easy iMIS makes it to find information and process payments.

An Honest iMIS review

Reviewed by Anonymous on Mar 17, 2023

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS at my association for the past two years. I love how easy iMIS makes it to find information and process payments.

Amazing if it were faster and updates were seamless

Reviewed by Anonymous on Mar 16, 2023

Customer Service
Ease of Use
Reliability
Customization

The system can be configured for many uses - so the flexibility of the system is great. It has the ability to store so much information.  The product is best suited for very large organizations that have a tech team devoted to managing the performance and configuration of the system as the system needs to be reconfigured everytime IMIS pushes out an update. Overall the system is slow.  Some days are better than others, but most are mediocre for speed. We've reported the slowness many times and only had one meaningful improvement to speed.  The worst performance is the case management module which takes 6-7 seconds for each page or tab to load. The software is quite pricey and we have to pay to have settings and configurations done each time an update is pushed out. We can tell when and update has been done because menus are mixed up and page layouts are a mess. This was a big disappointment because one of the selling features was "seamless updates". Overall the system would be amazing if it were faster and the updates didn't mess up the system.

Amazing if it were faster and updates were seamless

Reviewed by Anonymous on Mar 16, 2023

Customer Service
Ease of Use
Reliability
Customization

The system can be configured for many uses - so the flexibility of the system is great. It has the ability to store so much information.  The product is best suited for very large organizations that have a tech team devoted to managing the performance and configuration of the system as the system needs to be reconfigured everytime IMIS pushes out an update. Overall the system is slow.  Some days are better than others, but most are mediocre for speed. We've reported the slowness many times and only had one meaningful improvement to speed.  The worst performance is the case management module which takes 6-7 seconds for each page or tab to load. The software is quite pricey and we have to pay to have settings and configurations done each time an update is pushed out. We can tell when and update has been done because menus are mixed up and page layouts are a mess. This was a big disappointment because one of the selling features was "seamless updates". Overall the system would be amazing if it were faster and the updates didn't mess up the system.

iMIS users for over 25 years and 25+ clients

Reviewed by Anonymous on Mar 16, 2023

Customer Service
Ease of Use
Reliability
Customization

We are an association management company with over 25 clients, most of whom we have have moved to iMIS 2017. The pros of using iMIS with our clients include the ability to customize it to fit each client's needs and the ability to create complex and meaningful reports based on the data we track. It also allows us to provide dashboards for each client's leadership with reports and other information, giving them more real-time access to their data and freeing up staff time.

The cons for us tend to be the cost, especially for essential modules like custom forms and reporting. 

Overall, our staff and our clients are clients are happy with iMIS and what it provides them when compared to the AMS applications from which we move them. 

iMIS users for over 25 years and 25+ clients

Reviewed by Anonymous on Mar 16, 2023

Customer Service
Ease of Use
Reliability
Customization

We are an association management company with over 25 clients, most of whom we have have moved to iMIS 2017. The pros of using iMIS with our clients include the ability to customize it to fit each client's needs and the ability to create complex and meaningful reports based on the data we track. It also allows us to provide dashboards for each client's leadership with reports and other information, giving them more real-time access to their data and freeing up staff time.

The cons for us tend to be the cost, especially for essential modules like custom forms and reporting. 

Overall, our staff and our clients are clients are happy with iMIS and what it provides them when compared to the AMS applications from which we move them. 

iMIS review

Reviewed by Susan Wisniewski on Mar 16, 2023

Customer Service
Ease of Use
Reliability
Customization

Within the past year iMIS became our primary database management system.  iMIS is a very robust program with powerful features.  As the Membership Coordinator, I primarily handle all the membership profile accounts and generate reports (a.k.a IQA’s) for all our staff members.  The IQA’s are at first daunting, but once you have the knowledge of utilizing them, you can obtain the most complex search results immediately at your fingertips. Although I was asked to review this product, I was not asked to write a positive review.

iMIS review

Reviewed by Susan Wisniewski on Mar 16, 2023

Customer Service
Ease of Use
Reliability
Customization

Within the past year iMIS became our primary database management system.  iMIS is a very robust program with powerful features.  As the Membership Coordinator, I primarily handle all the membership profile accounts and generate reports (a.k.a IQA’s) for all our staff members.  The IQA’s are at first daunting, but once you have the knowledge of utilizing them, you can obtain the most complex search results immediately at your fingertips. Although I was asked to review this product, I was not asked to write a positive review.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS

Reviewed by Anonymous on Dec 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

iMIS 2017 Review

Reviewed by Christopher Sparling on Nov 15, 2022

Customer Service
Ease of Use
Reliability
Customization

Solid product with a great team behind it. Have used their customer support a number of times and they were a valuable resource to the predecessor of my role. The desktop application is not always the most intuitive but with their recent rollout of their browser-based EMS many features have improved. Things do exactly what they say, sometimes to a fault. Backwards support for the desktop+browser setup isn't always there as they push users to upgrade to the purely browser version, meaning some critical features are away. Not really a problem to new organizations looking to use iMIS though.

iMIS 2017 Review

Reviewed by Christopher Sparling on Nov 15, 2022

Customer Service
Ease of Use
Reliability
Customization

Solid product with a great team behind it. Have used their customer support a number of times and they were a valuable resource to the predecessor of my role. The desktop application is not always the most intuitive but with their recent rollout of their browser-based EMS many features have improved. Things do exactly what they say, sometimes to a fault. Backwards support for the desktop+browser setup isn't always there as they push users to upgrade to the purely browser version, meaning some critical features are away. Not really a problem to new organizations looking to use iMIS though.

Flexibility

Reviewed by Anonymous on Nov 14, 2022

Customer Service
Ease of Use
Reliability
Customization

I have been working with iMIS for 20 years. I like the fact that iMIS is very flexible and continues to build on that flexibility.  When I have a vision, I can build it without outside programming.  Our staff site changes weekly to meet the needs of our needs. iMIS allows me to think outside of the iMIS box.

The ability for staff to track everything from first contact to closing to continued contact.  With iMIS we have a lot of dashboards that track everything from phone calls to sales for the year.  That has become a big benefit for our sales team and management.

Flexibility

Reviewed by Anonymous on Nov 14, 2022

Customer Service
Ease of Use
Reliability
Customization

I have been working with iMIS for 20 years. I like the fact that iMIS is very flexible and continues to build on that flexibility.  When I have a vision, I can build it without outside programming.  Our staff site changes weekly to meet the needs of our needs. iMIS allows me to think outside of the iMIS box.

The ability for staff to track everything from first contact to closing to continued contact.  With iMIS we have a lot of dashboards that track everything from phone calls to sales for the year.  That has become a big benefit for our sales team and management.

iMIS in the regulatory field

Reviewed by Anonymous on Nov 14, 2022

Customer Service
Ease of Use
Reliability
Customization

We are a regulatory organization that uses iMIS to manage membership, process applications, and keep track of investigations data.

iMIS has grown as a pivotal part of our organization that powers data analysis, process automations, and centralization of data sources. Although at times the platform is not intuitive to use and requires professional help, it is an overall effective product that can help your organization do what it wants and needs to do with various types of data. I highly recommend that any new clients work with qualified, professionial consultants to take advantage of the customizations in iMIS.

iMIS in the regulatory field

Reviewed by Anonymous on Nov 14, 2022

Customer Service
Ease of Use
Reliability
Customization

We are a regulatory organization that uses iMIS to manage membership, process applications, and keep track of investigations data.

iMIS has grown as a pivotal part of our organization that powers data analysis, process automations, and centralization of data sources. Although at times the platform is not intuitive to use and requires professional help, it is an overall effective product that can help your organization do what it wants and needs to do with various types of data. I highly recommend that any new clients work with qualified, professionial consultants to take advantage of the customizations in iMIS.

Handy tool for membership and registration, with opportunity for much more

Reviewed by Laura Aliaga on Nov 14, 2022

Customer Service
Ease of Use
Reliability
Customization

We use iMIS primarily for Membership and conference registration, and it is extremely useful for both. Exporting reports and invoices is a breeze, and the system is overall very user-friendly. If I had one complaint, it would be the difficulty of writing queries for newcomers, but iMIS does provide a variety of online training for anyone willing to learn the art of the possible within their system. Overall, it's a system I would recommend and hope my organization continues to add modules that would benefit our work 

Handy tool for membership and registration, with opportunity for much more

Reviewed by Laura Aliaga on Nov 14, 2022

Customer Service
Ease of Use
Reliability
Customization

We use iMIS primarily for Membership and conference registration, and it is extremely useful for both. Exporting reports and invoices is a breeze, and the system is overall very user-friendly. If I had one complaint, it would be the difficulty of writing queries for newcomers, but iMIS does provide a variety of online training for anyone willing to learn the art of the possible within their system. Overall, it's a system I would recommend and hope my organization continues to add modules that would benefit our work 

iMIS is Dynamic!

Reviewed by Greg Osting on Oct 19, 2022

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After 6 months of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

iMIS is Dynamic!

Reviewed by Greg Osting on Oct 19, 2022

Customer Service
Ease of Use
Reliability
Customization

I was introduced to iMIS in April 2022 when I started my new job.  My initial impression was that the software was good but appeared to be difficult to use and complicated.

After 6 months of use, I am now a Certified iMIS Administrator and better understand the software and the possibilities!

This is a great product that is cost effective and can be customized very easily if a 3rd party product hasn't already been created.

Highly recommend!

Great AMS for Associations and Societies

Reviewed by Caitlin Goudreau on Oct 12, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS is user friendly at the staff site level and has multiple operations requirements built in with out of the box solutions. The ability to display the data as we need it is key and helps us with our day in and day out operations. With the ability to integrate to other key engagment platforms we can provide our members a customized member journey and engage them to the best of our ability. While there is a learning curve, there is always a solution or provider available to help solve the issue at hand. 

Great AMS for Associations and Societies

Reviewed by Caitlin Goudreau on Oct 12, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS is user friendly at the staff site level and has multiple operations requirements built in with out of the box solutions. The ability to display the data as we need it is key and helps us with our day in and day out operations. With the ability to integrate to other key engagment platforms we can provide our members a customized member journey and engage them to the best of our ability. While there is a learning curve, there is always a solution or provider available to help solve the issue at hand. 

IMIS Review

Reviewed by Candi Stroh on Oct 11, 2022

Customer Service
Ease of Use
Reliability
Customization

Because we are still using a self-hosted version of IMIS, I don't know how good my review will benefit anyone. We are still using the self-hosted version mainly because our workforce prefers it that way. Once our workforce ages out, then we can go venture into the cloud version of our database which will make things more efficient I think. As of right now having to use the "desktop" version of IMIS to post batches and run specific reports only because that is the way it has always been done. Also, the lack of knowledge my co-workers have about our database is big. Most only know how to do the one thing they were taught to do and have no desire to venture outside of that. Also, they are not big on change, so changing something that has worked great even if it is more efficient isn't always the best. Especially when there are limited people who understand the database at all. I haven't had a chance to demo the enterprise version or cloud version of our database, but I can only imagine that it will be easier for our younger generation of workers to use.

IMIS Review

Reviewed by Candi Stroh on Oct 11, 2022

Customer Service
Ease of Use
Reliability
Customization

Because we are still using a self-hosted version of IMIS, I don't know how good my review will benefit anyone. We are still using the self-hosted version mainly because our workforce prefers it that way. Once our workforce ages out, then we can go venture into the cloud version of our database which will make things more efficient I think. As of right now having to use the "desktop" version of IMIS to post batches and run specific reports only because that is the way it has always been done. Also, the lack of knowledge my co-workers have about our database is big. Most only know how to do the one thing they were taught to do and have no desire to venture outside of that. Also, they are not big on change, so changing something that has worked great even if it is more efficient isn't always the best. Especially when there are limited people who understand the database at all. I haven't had a chance to demo the enterprise version or cloud version of our database, but I can only imagine that it will be easier for our younger generation of workers to use.

Long time iMIS user

Reviewed by Brenda Faught on Oct 10, 2022

Customer Service
Ease of Use
Reliability
Customization

We have been using iMIS since 2010.  The many versions we have used have served us well since that time.  We recently upgraded to iMIS Enterprise.  It was not an easy upgrade, but iMIS customer support was with us the entire way.  They were very responsive to every issue.  We began to fully appreciate the capabilites of iMIS Enterprise about 60 days in.  Now we are 90+ days in and we feel like we have been on it forever.  Our membership is growing, but our staff is not.  With iMIS we can provide great service to our members, and valuable information to our decision makers without increasing our staff.  

Long time iMIS user

Reviewed by Brenda Faught on Oct 10, 2022

Customer Service
Ease of Use
Reliability
Customization

We have been using iMIS since 2010.  The many versions we have used have served us well since that time.  We recently upgraded to iMIS Enterprise.  It was not an easy upgrade, but iMIS customer support was with us the entire way.  They were very responsive to every issue.  We began to fully appreciate the capabilites of iMIS Enterprise about 60 days in.  Now we are 90+ days in and we feel like we have been on it forever.  Our membership is growing, but our staff is not.  With iMIS we can provide great service to our members, and valuable information to our decision makers without increasing our staff.  

Full featured cloud-based CRM

Reviewed by Hatty Grant on Oct 8, 2022

Customer Service
Ease of Use
Reliability
Customization

Using iMIS has meant that our member data is fully accessible in one place for both our office team and our members. We use it for subscriptions, events, eLearning (via TopClass) and accreditation, as well as the RiSE CMS to manage our website. It's user friendly and it's great that it's cloud based as we can access from anywhere.

The main downside is that sometimes it feels like you need a whole tech team to deliver anything bespoke/different from the out of the box solutions - we're a small organisation without inhouse IT support.

Full featured cloud-based CRM

Reviewed by Hatty Grant on Oct 8, 2022

Customer Service
Ease of Use
Reliability
Customization

Using iMIS has meant that our member data is fully accessible in one place for both our office team and our members. We use it for subscriptions, events, eLearning (via TopClass) and accreditation, as well as the RiSE CMS to manage our website. It's user friendly and it's great that it's cloud based as we can access from anywhere.

The main downside is that sometimes it feels like you need a whole tech team to deliver anything bespoke/different from the out of the box solutions - we're a small organisation without inhouse IT support.

Practical, user-friendly data organization

Reviewed by Amy Peavey on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Emma Allen on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Emma Allen on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Emma Peavey on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Amy Allen on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Amy Allen on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Amy Peavey on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Practical, user-friendly data organization

Reviewed by Emma Peavey on Oct 6, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS has long been a practical solution for our organization when it comes to data management. It allows us to store and track anything and everything we could ever need during a member's lifecycle. We have created custom sites for internal staff and external volunteers to both party's satisfication.

Easy to use!

Reviewed by Tamara Randolph on Oct 5, 2022

Customer Service
Ease of Use
Reliability
Customization

I find that iMIS is incredibly easy to use, and it saves you having to use other companies to do other jobs as it does so much on there already such as mass emails, memberships etc. I would highly recommend for other companies to use and have spoken to other users outside the organisation I work for, and they have also found it very useful. 

Easy to use!

Reviewed by Tamara Randolph on Oct 5, 2022

Customer Service
Ease of Use
Reliability
Customization

I find that iMIS is incredibly easy to use, and it saves you having to use other companies to do other jobs as it does so much on there already such as mass emails, memberships etc. I would highly recommend for other companies to use and have spoken to other users outside the organisation I work for, and they have also found it very useful. 

You Should Have iMIS

Reviewed by on Oct 4, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS enables me to seamlessly obtain a series of information and data that I normally would need to pull different reports to obtain, however iMIS streamlines that approach. One downside of using iMIS is that once you understand how the platform works, and how advanced it is, you won't ever want to go back to any other software other than iMIS. iMIS solves the problem of compiling information that I would normally have to search far and wide for, however iMIS enables me to see that information all in one place, enabling me to assist members easier than normally.

You Should Have iMIS

Reviewed by on Oct 4, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS enables me to seamlessly obtain a series of information and data that I normally would need to pull different reports to obtain, however iMIS streamlines that approach. One downside of using iMIS is that once you understand how the platform works, and how advanced it is, you won't ever want to go back to any other software other than iMIS. iMIS solves the problem of compiling information that I would normally have to search far and wide for, however iMIS enables me to see that information all in one place, enabling me to assist members easier than normally.

Flexibile but not without frustration

Reviewed by Anonymous on Aug 18, 2022

Customer Service
Ease of Use
Reliability
Customization

For me, the flexibility is a huge plus! Once you get past the initial learning curve, you can quickly whip up an IQA to report on just about anything. The modularity of the iParts makes it relatively simple to build a functional website together quickly, and with a little more time and effort, you can make something truly impressive.

As for downsides, there is a steep learning curve that non-technical users may find daunting. Especially so if you have been dubbed the unofficial iMIS Administrator for your organization (a predicament surprisingly more common than you might imagine!)  I found the lack of documentation for some features to be frustrating, and you will have to look to support partners and outside resources for answers. When getting started, expect to sink a considerable amount of trial-and-error time to get your IQA queries and dashboards working satisfactorily.

All that said, for a small organization with limited staff, we have found iMIS to be a real timesaver. I would add that my experience with ASI support has been super-positive: they have always been helpful and responsive!

Flexibile but not without frustration

Reviewed by Anonymous on Aug 18, 2022

Customer Service
Ease of Use
Reliability
Customization

For me, the flexibility is a huge plus! Once you get past the initial learning curve, you can quickly whip up an IQA to report on just about anything. The modularity of the iParts makes it relatively simple to build a functional website together quickly, and with a little more time and effort, you can make something truly impressive.

As for downsides, there is a steep learning curve that non-technical users may find daunting. Especially so if you have been dubbed the unofficial iMIS Administrator for your organization (a predicament surprisingly more common than you might imagine!)  I found the lack of documentation for some features to be frustrating, and you will have to look to support partners and outside resources for answers. When getting started, expect to sink a considerable amount of trial-and-error time to get your IQA queries and dashboards working satisfactorily.

All that said, for a small organization with limited staff, we have found iMIS to be a real timesaver. I would add that my experience with ASI support has been super-positive: they have always been helpful and responsive!

Fully Featured Association Management Software with Many Third-Party Add-Ons

Reviewed by Cody Kauhl on Jun 8, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available from trusted partners that offer easy integration. As both a trade association and technical institute, my organization was faced with the challenge of finding software that could fulfill the organization’s dual responsibilities. iMIS has provided the flexibility to create many unique web features that aid my organization’s mission of providing competitive member services, as well as maintaining a body of knowledge. In order to make the most of the software, I strongly recommend connecting with NiUG International, the users group for iMIS users. There you can find professionals that use the software every day, including Authorized iMIS Service Providers, who can help you make the most of iMIS.

 

 

 

 

Fully Featured Association Management Software with Many Third-Party Add-Ons

Reviewed by Cody Kauhl on Jun 8, 2022

Customer Service
Ease of Use
Reliability
Customization

iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available from trusted partners that offer easy integration. As both a trade association and technical institute, my organization was faced with the challenge of finding software that could fulfill the organization’s dual responsibilities. iMIS has provided the flexibility to create many unique web features that aid my organization’s mission of providing competitive member services, as well as maintaining a body of knowledge. In order to make the most of the software, I strongly recommend connecting with NiUG International, the users group for iMIS users. There you can find professionals that use the software every day, including Authorized iMIS Service Providers, who can help you make the most of iMIS.

 

 

 

 

Flexibility

Reviewed by Trivette on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by Vickie Trivette on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by Vickie Trivette on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by Trivette on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by Vickie on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by Vickie on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Flexibility

Reviewed by on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

The great thing about iMIS is flexibility. We are not required to reach out to anyone for programming changes. All of our dashboards, reports and processes have been built to our own specifications and work processes. We make changes often to work with staff's needs and wants. 

Solid System / Information BANK-DBA

Reviewed by Anonymous on Feb 4, 2022

Customer Service
Ease of Use
Reliability
Customization

Self-service tools to grab a snapshot of anything you want. Dashboards are great way to utilize and display reports that help us understand everything we need to know about our members in one database! Support is usually able to help resolve most issues within SLA standards. It is an Association flagship assuming you can visualize what you want the information to show or forecast.

Solid System / Information BANK-DBA

Reviewed by Anonymous on Feb 4, 2022

Customer Service
Ease of Use
Reliability
Customization

Self-service tools to grab a snapshot of anything you want. Dashboards are great way to utilize and display reports that help us understand everything we need to know about our members in one database! Support is usually able to help resolve most issues within SLA standards. It is an Association flagship assuming you can visualize what you want the information to show or forecast.

iMIS Review

Reviewed by Anonymous on Aug 10, 2021

Customer Service
Ease of Use
Reliability
Customization

Our organization has used iMIS for over 22 years.  We keep it up-to-date and have successfully used it to meet all of our business requirements (both simple and complex) over the years.  We have a development team that consists of 3 BAs, 2 Developers, 2 QAs, 2 DBAs and a brilliant iMIS consultant (3 days per week).  We have 45,000 members and 130 staff using iMIS.

We have a deployment environment and a carefully managed process to build, test and deploy code.

Over the years we have resorted to using SQL database triggers, functions, stored procedures and scheduled tasks to achieve our objectives.

We use three iMIS application servers segmented in different networks.  One for our members, one for our staff, a second for staff who process credit cards (this helps us maintain our PCI compliance).

We have a high level of maturity when it comes to developing, testing and maintaining our iMIS solution.

In general we are quite happy with iMIS’s capabilities.  We’re happy with ASI support.

The challenge is the version of iMIS we use (2017) is the last version ASI is making available on premises.  While ASI says there is no end date for the support of iMIS 2017 (they will continue to provide updates for security flaws and bug fixes) there will be no new features offered.

ASI’s alternative is iMIS Cloud.  This looks like an impressive and modern system, but as yet, we have no experience with it.  We know we won’t have direct access to the SQL database in iMIS cloud (which makes perfect sense).  This means the hundreds of SQL triggers, functions, stored procedures and views will now have will need to be re-written using REST APIs in order to work in iMIS cloud.  I suspect we will lose some granular functionality and control as a result.

Another concern is our existing development process will have to be rethought in order to work in the Cloud environment.  This isn’t specific to iMIS cloud, so that’s more our problem than anything else.

ASI is now ISO 27001 certified (as of June 2021) which is great news.  The cloud service is new for them (2018 – I believe).  It’s a very different mindset to run a SaaS service versus writing software that is then installed and maintained by the organizations who use it.

The question is can they transition from a software development company to a full-on SaaS cloud provider?  It’s too soon to tell.

 

iMIS Review

Reviewed by Anonymous on Aug 10, 2021

Customer Service
Ease of Use
Reliability
Customization

Our organization has used iMIS for over 22 years.  We keep it up-to-date and have successfully used it to meet all of our business requirements (both simple and complex) over the years.  We have a development team that consists of 3 BAs, 2 Developers, 2 QAs, 2 DBAs and a brilliant iMIS consultant (3 days per week).  We have 45,000 members and 130 staff using iMIS.

We have a deployment environment and a carefully managed process to build, test and deploy code.

Over the years we have resorted to using SQL database triggers, functions, stored procedures and scheduled tasks to achieve our objectives.

We use three iMIS application servers segmented in different networks.  One for our members, one for our staff, a second for staff who process credit cards (this helps us maintain our PCI compliance).

We have a high level of maturity when it comes to developing, testing and maintaining our iMIS solution.

In general we are quite happy with iMIS’s capabilities.  We’re happy with ASI support.

The challenge is the version of iMIS we use (2017) is the last version ASI is making available on premises.  While ASI says there is no end date for the support of iMIS 2017 (they will continue to provide updates for security flaws and bug fixes) there will be no new features offered.

ASI’s alternative is iMIS Cloud.  This looks like an impressive and modern system, but as yet, we have no experience with it.  We know we won’t have direct access to the SQL database in iMIS cloud (which makes perfect sense).  This means the hundreds of SQL triggers, functions, stored procedures and views will now have will need to be re-written using REST APIs in order to work in iMIS cloud.  I suspect we will lose some granular functionality and control as a result.

Another concern is our existing development process will have to be rethought in order to work in the Cloud environment.  This isn’t specific to iMIS cloud, so that’s more our problem than anything else.

ASI is now ISO 27001 certified (as of June 2021) which is great news.  The cloud service is new for them (2018 – I believe).  It’s a very different mindset to run a SaaS service versus writing software that is then installed and maintained by the organizations who use it.

The question is can they transition from a software development company to a full-on SaaS cloud provider?  It’s too soon to tell.

 

Great CRM

Reviewed by Lauren Rhyne on Jul 13, 2021

Customer Service
Ease of Use
Reliability
Customization

We were able to work with iMIS to create a more customized system for our needs. The iMIS team has been great to work with and have built a great product for us. The system has a somewhat steep learning curve at first, but once you get fully onboarded, the system is really powerful. 

Great CRM

Reviewed by Lauren Rhyne on Jul 13, 2021

Customer Service
Ease of Use
Reliability
Customization

We were able to work with iMIS to create a more customized system for our needs. The iMIS team has been great to work with and have built a great product for us. The system has a somewhat steep learning curve at first, but once you get fully onboarded, the system is really powerful. 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by Albert Ploch on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by Ploch on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by Albert on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by Albert on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by Ploch on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS Providing Us a Quality Product for over 20 Years

Reviewed by Albert Ploch on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.

The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
 

We not only get a great AMS system but we also get  quality service. There have been many changes over the years and they have led to an amazing system.

IMIS has always been there for us and we heartily recommend it to everyone who asks

 

iMIS has changed the way we work forever

Reviewed by Gary More on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by More on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by Gary on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by Gary on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by More on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS has changed the way we work forever

Reviewed by Gary More on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters. 

Our previous system, even though it was reletively new was out dated. iMIS has been a real game changer for us by streamlining most of out previously manual processes. Our website now has a direct link with our CRM that was never there before. Our supporters and become members, make donations(including recurring donations) and book on events and the data feeds directly into iMIS. This means our staff, overnight have become far mroe efficient giving them more time to concentrate on us achieving our mission and helping disadvantaged young people.

The team at ASI, along with their development partner, C-Systems were a pleasure to work with and we continue to develop a fantastic partnership moving our charity forward. I cannot reccomend iMIS enough.

 

iMIS is the Backbone for our Association

Reviewed by Stephanie on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by Stephanie Mareski on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by Stephanie on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by Mareski on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by Mareski on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by Stephanie Mareski on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation. 

 

iMIS is the Backbone for our Association

Reviewed by on Jun 21, 2021

Customer Service
Ease of Use
Reliability
Customization

I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation.