iMIS

Supporter
iMIS

Average Ratings

Customer Service
Ease of Use
Reliability
Customization

Ready to switch gears

Reviewed by Anonymous on Dec 4, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
The vendor seems disinterested in keeping us as a customer. We're supposed to be a "lifetime user" of the system, but get little in return for the 75+K we spend per year. The system fails terribly in generating reliable accounting transactions, and has "chimp-level" documentation. We don't need "press this key"-level help: we need to know WHY the system works as it does, and WHAT it does behind-the-scenes. This is my first exposure to AMS systems, and with a 40+year experience in designing and implementing technically proficient systems, this one is the pits!

Response from iMIS on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

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Primary Job Function: Technology

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Stability is there...

Reviewed by Anonymous on Dec 4, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
We are satisfied with our current AMS as far as the stability it provides to us, however, we wish that they would provide more functionality - they are too worried about leaving slower associations behind so the associations that are more aggressive suffer from a functionality standpoint.

Response from iMIS on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:

Membership Size:

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Primary Job Function: Technology

Number of Years Used:

imis is a dinosaur

Reviewed by Anonymous on Dec 4, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
I would not recommend imis at all...their support is poor and the software is clunky. My organization is actually currently searching for another AMS provider and is one of the main reasons I am attending ASAE's Tech Comm

Response from iMIS on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:

Membership Size:

Industry Type:

Organization Type:

Primary Job Function: Convention, Exposition, Meeting Planning

Number of Years Used:

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