NetForum Enterprise

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NetForum Enterprise

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It can do it, if you have some skills

Reviewed by Anonymous on May 9, 2014 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
We've been using netFORUM Enterprise for 5 years. There are many, many, things you can have it do for you, that are not part of baseline, but the trick is having resources to either do it or to manage a vendor doing it. Overall great flexibility and ability to grow system to your needs, but it was a long learning curve for us to get to a place where we could manage many customizations on our own. Support has been inconsistent. Sometimes totally fine, other times not. Recently acquired by Abila, there is a lot of promise in the shortcomings getting addressed, but yet to be seen. Overall I would recommend it, but definitely assess your needs and your resources because if you plan to take advantage of doing things that are not baseline, you'll either need staff or vendors to dedicate some time to that.

Response from NetForum Enterprise on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

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Primary Job Function: Technology

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Antiquated and Difficult to Integrate

Reviewed by Anonymous on Apr 29, 2014 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
Abila's Netforum Enterprise AMS is antiquated and extremely difficult to integrate with other systems. Abila charges you $200 per month for each integration as well which quickly raises the monthly cost of the system by upwards of 30%. The system is outdated and tries to do everything. In the end it doesn't do anything well. The AMS model is antiquated as well. I strongly recommend looking at Salesforce.com and MSFT Dynamics CRM as your CRM solution with AMS bolt-on modules (like Fonteva or Nimble AMS). This is the way the software world is going. Run from Abila. Run fast. We are on the 2013 build of Netforum with very few customizations. If you customize you will be stuck and upgrading to newer versions will be laborious.

Response from NetForum Enterprise on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:—

Membership Size:—

Industry Type:—

Organization Type:—

Primary Job Function: Marketing

Number of Years Used:—

Very Customizable (can be a plus and a minus)

Reviewed by Anonymous on Feb 25, 2014 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
netFORUM Enterprise is a very powerful and customizable AMS. However, with that ability to customize comes the difficult job of balancing those customizations with the new features that are released as part of each upgrade. Without a dedicated effort it's all too easy to have the system stagnate as outdated customizations are maintained through the upgrade path. So while I'm confident that netFORUM Enterprise is capable of meeting almost any association's needs for an AMS, without the budget or internal staff to take advantage of the customization options and keep the tool up to date and running smoothly, there are probably better, less customizable options available.

Response from NetForum Enterprise on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:—

Membership Size:—

Industry Type:—

Organization Type:—

Primary Job Function: Technology

Number of Years Used:—

Too Robust & Costly for Small Association

Reviewed by Anonymous on Dec 5, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
This system has many great features but it never quite worked right Always a bug here or there. It was difficult to get your data out - we had to constantly pay for customized reports because tables weren't linked. Navigating between windows and screens in the system was never great either. Refreshes took a long time.

Response from NetForum Enterprise on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:—

Membership Size:—

Industry Type:—

Organization Type:—

Primary Job Function: Convention, Exposition, Meeting Planning

Number of Years Used:—

Untitled Review

Reviewed by Anonymous on Dec 4, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
The system we use does not allow for things we want and is very difficult to use.

Response from NetForum Enterprise on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:—

Membership Size:—

Industry Type:—

Organization Type:—

Primary Job Function: Membership, Customer Service, Data Entry

Number of Years Used:—

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